Delivery Policy

Shipping Options and Costs

• Standard Shipping: Available for all orders, with costs calculated at checkout based on the destination.

Order Processing

• Processing Time: Orders are typically processed within 3-5 business days following payment confirmation.
• Note: Processing times may extend during peak seasons, holidays, or unexpected delays.

Shipping Timeframes

• Standard Delivery: We typically aim for delivery within 4-7 business days, depending on the destination.

Shipping Confirmation and Tracking

• Confirmation: A shipping confirmation email with tracking information is sent once an order is dispatched.
• Tracking: Orders can be tracked via our website or the courier’s platform using the provided information.

Issues and Adjustments

• Delayed/Lost Shipments: Contact customer support for help with delays or lost shipments. We coordinate with shipping partners to resolve issues and keep you updated.
• Undeliverable Packages: If a package cannot be delivered due to incorrect address or other issues, we will contact you for resolution.
• Address Changes: Any changes to the shipping address after processing may incur additional charges.

Delivery Details

• Verification: A signature may be required upon delivery for some orders, ensuring security.
• Shipping Costs: Non-refundable, except for errors on our part.

Contact and Support

• Inquiries: For any questions regarding shipping or delivery, contact us at info@nmdaudio.com.